Welcome to ImpactLivesCX, a leading consulting partner of geo-diverse outsourcing services, committed to making a positive impact in disadvantaged communities across the world.
We believe that outsourcing CX work to disadvantaged communities not only benefits our clients by providing cost-effective services, but it also contributes to the social and economic empowerment of these communities. By partnering with us, you are not only receiving top-quality CX services, but you are also making a meaningful impact on the lives of individuals and communities around the world.
We believe that every customer interaction is an opportunity to create a positive experience that builds loyalty and trust. Our mission is to provide world-class CX services that meet and exceed the expectations of our clients while creating sustainable employment opportunities for individuals and communities that face significant economic and social challenges.
John Stanovcak
Chief Experience Officer
Generating and growing business partnerships for software and customer engagement solutions by combining sales strategies, business intelligence, sales process improvements, and over 20 years of contact center industry knowledge in support of large sales and operations initiatives.
Former Sales Director, Customer Communications Management at CSG and former head and lead of the Jobs4US broadband youth campaign.
Tim Tinnel
Managing Partner
Tim has over 25 years in the contact center, logistics and healthcare verticals running operations for top 25 outsourcing companies; building businesses around technologies for omnichannel platforms, AI, and telecommunications networks; and managing tech and services for large scale healthcare, pharma and med providers. His expertise at understanding the context in which complex applications and services are provided allows him to execute at all levels of the organization from executive strategy to technology and operational tactics.